Privacy Policy

GENERAL INFORMATION AND WHO WE ARE

We are committed to protecting and respecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website. Throughout the site, the terms “we”, “us” and “our” refer to the operator of this website. By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not disclose your personal information to us. This policy applies to information we collect on this website and in email, text, and other electronic messages between you and this website. It does not apply to information collected by any third party, including through any application or content that may link to or be accessible from the website.

PERSONAL INFORMATION WE COLLECT

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with the website. We refer to this automatically-collected information as “Device Information”. We collect Device Information using technologies such as cookies, log files, and web beacons. When you make a purchase or attempt to make a purchase through the website via our WooCommerce store interface, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information”. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. Furthermore, if you create an account with us, we will collect your name, address, email, and telephone number, which will be stored to populate the checkout for future orders.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfill any orders placed through the website. This includes processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to communicate with you, screen our orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WooCommerce to power our online store. We also use Google Analytics to help us understand how our customers use the website. We may share your personal data with payment service providers, administrative and legal service providers, and shipping service providers (such as USPS, FedEx, DHL, or UPS) to fulfill the delivery of your orders. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING AND DO NOT TRACK

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page. Please note that we do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the website, we will maintain your Order Information for our records unless and until you ask us to delete this information. We are generally required to keep records of transactions for financial reporting and tax purposes for a period of several years. Information associated with your account will be kept until you delete your account or request us to do so.

SECURITY OF YOUR DATA

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. We do not store your full credit card numbers on our servers; transactions are processed by secure third-party payment gateways.

YOUR RIGHTS (CCPA & GDPR)

If you are a resident of certain territories, including the European Economic Area or California, you have specific rights regarding your personal information. If you are a California resident, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or deleted. You also have the right to not be discriminated against for exercising any of your privacy rights. If you would like to exercise these rights, please contact us through the contact information below. If you are an authorized agent designated by a California resident to make a request under the CCPA, we may require proof of your authorization.

COOKIES POLICY

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. We use strictly necessary cookies (required for the operation of our website, such as enabling you to log into secure areas or use a shopping cart), analytical/performance cookies (allow us to recognize and count the number of visitors), and functionality cookies (used to recognize you when you return to our website). By continuing to use the site, you agree to our use of cookies.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. We do not knowingly collect personal information from children under the age of 13 in compliance with the Children's Online Privacy Protection Act (COPPA).

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us